Haagse Schatten

Haagse Schatten, located at Televisiestraat 2, 2525 KD, The Hague, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

Marlies van der Kolk 06 – 4139 4340

Barbara Van Rest 06 – 4633 2221

info@haagseschatten.nl

Personal data that we process

Haagse Schatten processes your personal data because you use our services and/or because you provide these to us yourself. Below you will find an overview of the personal data we may process:

• First and last name
• Address details
• Phone number
• Email address
• Bank account number
• Data about your activities on our website

For what purpose and on what basis we process personal data

Haagse Schatten processes your personal data for the following purposes:

• Processing your payment;
• Sending from the webshop;
• To be able to call or email you if necessary to perform our services;
• Sending our newsletter via email;
• Haagse Schatten analyzes your behavior on the website to improve the website and tailor the range of products and services to your preferences;
• Haagse Schatten also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
• Automated decision making

Haagse Schatten does not make decisions based on automated processing on matters that (significantly) affect individuals. This concerns decisions taken by computer programs or systems, without a human (for example, an employee of Haagse Schatten) being involved.

Haagse Schatten uses the following computer programs or systems:

Mollie – Payments

Due to, among other things, our obligations under legislation, but also the proper exercise of the agreement, invoices are sent and payments are made. Online, this is done with Mollie. Mollie is a Dutch company and therefore falls under the GDPR rules.

Zoho – Mail system

We use Zoho as a party to send you an email so that we can contact you. Zoho is a Dutch company and therefore falls under the GDPR rules.

WordPress/TransIP – Website

We host our website at TransIP, an internet platform that ensures hosting for the content of the website. Actions of the visitor carried out via the website are visible here. This includes filling in a contact form, for example. TransIP is a Dutch company and therefore falls under the GDPR rules.

We also use WordPress, which stores your personal data, IP address, and username with comments. The security of this data is ensured by the privacy shield. This is an agreement between America and Europe that sets out rules for the exchange and security of personal data.

Microsoft OneDrive

For the security of your personal data and the continuity of the business process, which is also a legitimate business interest, data is stored in the cloud, this is done at Microsoft OneDrive.

This party is located outside the European Union. Microsoft undertakes to comply with the Privacy Shield principles and is affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an adequate level of protection for the processing of any personal data.

Mailchimp

We use Mailchimp for our newsletters.

This party is located outside the European Union. Mailchimp undertakes to comply with the Privacy Shield principles and is affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an adequate level of protection for the processing of any personal data.

How long we keep personal data

Haagse Schatten does not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. By law, we must keep data for the tax authorities for 7 years. These are all data that apply to the administration, such as invoicing and the cooperation agreement.

Sharing of personal data with third parties

Haagse Schatten does not sell your data to third parties and only provides it if necessary for the performance of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Haagse Schatten remains responsible for these processing operations.

Cookies, or similar techniques, that we use

Haagse Schatten uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Haagse Schatten uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your browsing habits so that we can offer customized content and advertisements. When you first visit our website, we informed you about these cookies and asked for your permission to place them. You can opt-out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously stored through your browser’s settings. See for an explanation: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/. Or for example this explanation by the Consumers’ Association for explanation. Cookies are also placed on this website by third parties. These are for example advertisers and/or social media companies. Below is an overview:

Google Analytics: “A cookie is placed on our website from the American company Google as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on Google’s behalf. We have no influence on this. We have not allowed Google to use the obtained analytics information for other Google services. The information that Google collects is anonymized as much as possible. Your IP address is emphatically not given. The information is transferred to and stored by Google on servers in the United States. Google states to adhere to the Privacy Shield principles and is affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an adequate level of protection for the processing of any personal data.”

Social Media: “Buttons are included on our website to promote web pages (“like”) or share (“tweet”) on social networks like Facebook. These buttons work using pieces of code that come from Facebook itself. By means of this code, cookies are placed. We have no influence on this. Read the privacy statement of Facebook to read what they do with your (personal) data they process through these cookies. The information they collect is anonymized as much as possible. The information is transferred to and stored by Facebook and LinkedIn on servers in the United States. LinkedIn and Facebook/Instagram state to adhere to the Privacy Shield principles and are affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an adequate level of protection for the processing of any personal data.”

WordPress. Function: Analytical cookies that measure website visits.

View, modify, or delete data

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by Haagse Schatten and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data, or a request for withdrawal of your consent or objection to the processing of your personal data to info@haagseschatten.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Haagse Schatten would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Haagse Schatten takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us via info@haagseschatten.nl.